Hudson Furniture Pty Ltd (ACN 161 122 961) does not accept the return of any Products on a change of mind basis. Our Products may come with guarantee which cannot be excluded under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth)
If any Product is faulty, not of merchantable quality, not fit for its intended purpose or does not match the description then please contact us by email at firstname.lastname@example.org and one of our Customer Service Team will assist with your request. Hudson Furniture Pty Ltd (ACN 161 122 961) will offer a replacement Product, credit note or refund at its discretion subject to the requirements of the Australian Consumer Law.
We will evaluate your return request and send you full return instructions and return address. The freight cost for the return will be borne by the Customer except where Hudson Furniture Pty Ltd (ACN 161 122 961) subsequently deems the returned Product faulty, not of merchantable quality, not fit for its intended purpose or that it does not match the description on the Site in which case Hudson Furniture Pty Ltd (ACN 161 122 961) will refund the freight cost to the Customer.
In addition to your guarantees under the Australian Consumer Law, we provide a 5-year warranty (subject to fair wear and tear) on timber and hardware in respect of solid mahogany products. This express warranty does not apply to other timber types, fabrics or finishes.
Please see our Terms and Conditions for more information on your rights and responsibilities.